Tuscan Gift Vouchers: How They Work
Valid 12 months · Transferable · Full refund within 14 days.
A wine tour, a truffle hunt or a private day among the vineyards: the kind of present people remember for years. Choose a tour or an amount, and we will send a personalised voucher to you or straight to them.
How it works, in 3 steps
Request a gift voucher
Gift voucher policy: everything you need to know
Clear rules, so both of you know exactly what the gift includes.
What can I give?
Two options. A tour voucher for a specific tour and number of guests. Or an amount voucher, a sum of your choice that can be used on any of our tours.
How long is the voucher valid?
12 months from the date of purchase. The expiry date is printed on the voucher. The tour must take place within that period, so we recommend booking a date early, especially for spring and autumn, our busiest seasons.
How do I pay, and when is the voucher sent?
After your request we send a secure online payment link. The voucher is issued once payment is received, as a printable PDF with a unique code, emailed to you or directly to the recipient on the date you choose.
What if prices change before the tour?
A tour voucher covers the tour and number of guests written on it, even if our prices rise in the meantime. An amount voucher is worth its face value.
What if the chosen tour costs more or less than the voucher?
If it costs more, the difference is paid when booking. If it costs less, the remaining balance stays on the voucher and can be used for another booking within the validity period. Balances cannot be exchanged for cash.
Can I get a refund?
Yes, a full refund within 14 days of purchase, as long as the voucher has not been used. After 14 days vouchers are non-refundable and cannot be exchanged for cash, but they can always be passed on to someone else.
Can the voucher be given to someone else?
Yes. Vouchers are transferable: just let us know the new holder's name before booking.
How does the recipient book?
They contact us by email or WhatsApp with the voucher code and their preferred dates. Every booking is subject to availability, and each code can be used until the tour is taken or the balance is used up.
What happens once a date is booked?
From that moment the standard cancellation policy of the chosen tour applies, as for any other booking.
What if we have to cancel the tour?
If we cancel for reasons on our side, or for weather or safety, the recipient can choose a new date, and the voucher's validity is extended if needed.
What if the voucher is lost?
No problem: we keep a record of every voucher and will simply send it again.